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Hostel Rosemary

 - faq

 
How can I make a reservation?
You can make a on-line reservation on our website: MYALLOCATOR.COM

You can make reservation :
by email :

If you dont have a credit card we will need your reconfirmation by phone or email on the day of your arrival before 9 A.M.! ( only in winter season)
If you wont call then your reservation will be canceled.

Cancellation policy is 48 hours.

Do you provide pillows, blankets, sheets, bedlinen
and towels ?

Yes, all this is ready for you in the room.

What is a twin room ?
All of our rooms have separate singl beds (80cm/200cm).
In the twin room are two separate single beds, if you want you can put them together. We dont have a queensize beds
or double beds.

What type of rooms do you have ?
We have
1/ rooms with bathroom common - 1-6 bedded rooms, bathroom shared only between 2-3 rooms
2/ rooms with private bathroom and own kitchen - 1-12 bedded.
3/ dormitory rooms - you buy only a bed and share the room with other tourists. 
4/ Female dormitory rooms

What are Dormitory rooms ?
Dormitory is 4-12 bedded room which you share
with other tourists.
Bathroom, toilet and kitchen is private in the 12 bedded dorm with lockers.

Are the Dorm rooms mixed or single sex ?
Most of our dorm rooms are mixed. We have only one 4 bedded Female dorm room.

Shower/toilet facilities ?
All the facilities are cleaned daily and are open 24hours.
Hot showers are available free of charge at all times.

Where can we park our car ?
We reccommend to park your car in the garages near by, cca 3 minutes walk from us. It cost 450 CZK per day per car and you can only buy it at the reception for this special price. It needs to be ordered in advance.

What is the latest time we can get in the Hostel
 - do you have curfew?

You can get in the hostel any time, we have no curfew, no lockout…
Reception is open daily from 8am to 7pm.
But on your arrival day you will get keys from the entrance.

Can we pay in Eur in your Hostel ?
Do you exchange money ?
Yes you can pay in EUR. We are sorry, we dont exchange money. We reccommend you to take money from the ATM machine then you get the best rate and its 100% secure. Dont change money on the street !! Check the rate and all the comissions before you exchange money in small exchange offices. Do not exchange money at the Train station !

How much is 1 EURO in Czech crowns ?
1 EUR = about 26,- CZK
you can convert the currency here : www.xe.net/ucc

What payment methods do you accept ?
After your arrival you can pay in cash in Czech currency , in EUR only or you can pay by credit card - we accept all  credit cards and debit cards for payments at the reception.

When is the check out/in time ?
Check out time is 11 A.M. Check in time is 2 P.M. Sometimes the check in time can be earlier, just ask at the reception.

Can we leave our store our lauggages in your Hostel ?
Yes, you can leave your luggages at our luggages room - open from 8am to 7pm.
After this time, there are lockers on the Main Train station, which is 3 minutes walk from us. 

Do you have lockers ?
Yes, we have lockers at all dormitory rooms. You can use your own lock or we can borrow you one at the reception for free.
We take a refundable deposit for the lock and the keys 200 CZK / 10 EUR 

How far it is from your Hostel to the city center ?
You can walk to the Old Town square it takes you 5-10minutes
or to Wenceslas Square 2 minutes walk.

How much does it const to take a taxi from the Airport to your hostel ?
Approximately 600,-CZK
we recommend this company : www.aaataxi.cz
Kitchen and food ?
In our Hostel there is common kitchen, which you can use 24hours a day free of charge. There is free coffee and tea all day. The kitchen equipment - cooker, fridge, freezer, plates, forks, nifes, spoons, cups, kettle, pots and pans... Rooms with private bathroom have private kitchen.

Smoking rooms ?
Smoking in the hostel is prohibited.

Electrical supply ?
220V.

Is there a minumum or maximum age to stay ?
There is no upper age limit to stay. Everybody can stay.
At dormitory rooms cannot stay kids. Dormitory rooms are available from 15 years old up.

Is there a minumum or maximum number of nights which we have to stay ?
No.

How to find the way to your hostel?
How to find us

Other facilities ?
you can borrow a hair dryer, Iron, Iron board...
all free of charge.

What should we see in Prague, main sightseeings ?
www.praguewelcome.cz
 
Other advices ?
If you are coming from the main train station Prague hl.n - never take a taxi !! We are 3 minutes walk from there and the taxi will over charge you.
Never exchange money on the street and on the train station !!!
If you will be in crowded places like public transport always watch all your valuables carefully.
If you will come after the reception is closed, just ring the bell NIGHT RECEPTION outside on the building and wait for our reply.